Acrobat 8.1.2 - PDF Printer still not working & Distiller crashes on startup!!!


hello,

when 8.1.2 update released hopes great i'm realy disappointed!!!

after 3 times reinstalling cs3 suite (incl. clean cs) , updateing hours nothing seems fixed! oh, well, bouncing icon seems maybe because i'm not using acrobat more...

here's summary of specs , problems have:

osx 10.5.2 on intel 8-core mac pro w. 4 gb ram
suitcase fusion (also system fonts)
cs3 premium w. latest update(s)
xpress 7 + love bundle
country settings: lang. german, country austria

installed hardware:
superdrive
ati radeon graphic card
mighty mouse wireless + new wireless apple keyboard
24" dell tft monitor
2 x 500 gb hdd's

the main problem have create print pdfs xpress doc's wich impossible without distiller!
the 8.1.2 update seems fix "pausing pdf printer problem", pdf printer sends ps file distiller wich crashes!

here's distiller crash log (looong):

process: distiller [1022]
path: /applications/adobe acrobat 8 professional/acrobat distiller.app/contents/macos/distiller
identifier: com.adobe.distiller
version: 8.1.2 (8.1.2)
code type: x86 (native)
parent process: launchd [76]

date/time: 2008-02-20 09:50:33.461 +0100
os version: mac os x 10.5.2 (9c31)
report version: 6

exception type: exc_bad_access (sigbus)
exception codes: kern_protection_failure @ 0x0000000000000000
crashed thread: 11

thread 11 crashed:
0 com.adobe.distillerlib 0x010fcf49 os_strcmp + 10
1 com.adobe.distillerlib 0x01112942 psripappendhostsearchdir + 385
2 com.adobe.distillerlib 0x01112b01 psripappendhostsearchdir + 832
3 com.adobe.distillerlib 0x01136c09 rgstunixstodevfilenameproc + 90
4 com.adobe.distillerlib 0x010e8aae stodevcreatestm + 253
5 com.adobe.distillerlib 0x010e5476 createfilestm + 25
6 com.adobe.distillerlib 0x0115562d purgefilterstoragetempfiles + 129
7 com.adobe.distillerlib 0x01147210 filtersinitproc + 500
8 com.adobe.distillerlib 0x01148065 registerfiltersinit + 79
9 com.adobe.distillerlib 0x0122f379 psrealtime + 230
10 com.adobe.distillerlib 0x0122f752 initpostscript + 607
11 com.adobe.distillerlib 0x012be9a6 awaitallpspages + 1802
12 com.adobe.distillerlib 0x012bece0 hpglinterpreter + 192
13 com.adobe.distillerlib 0x011122c7 psripinitialize + 1165
14 com.adobe.distillerlib 0x00efa598 distillerpsrip::psinit(void*) + 256
15 ...ple.coreservices.carboncore 0x95705409 cooperativethread + 309
16 libsystem.b.dylib 0x90bf7c55 _pthread_start + 321
17 libsystem.b.dylib 0x90bf7b12 thread_start + 34

thread 11 crashed x86 thread state (32-bit):
eax: 0x00000000 ebx: 0x011128b4 ecx: 0x00000000 edx: 0xffffffd1
edi: 0x16e03248 esi: 0xb05d8440 ebp: 0xb05d8418 esp: 0xb05d8414
ss: 0x0000001f efl: 0x00010202 eip: 0x010fcf49 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000

i posted elsewhere, thought couldn't hurt repost here:

i had similar problem , figured out why (and fix it).
permissions messed-up on ~/library/application support/adobe/acrobat
i did not have read-write permissions in , distiller failing create ~/library/application support/adobe/acrobat/distiller 8/fontcache subdirectory.

i changed owner , permission on ~/library/application support/adobe/acrobat , problem went away.


More discussions in Acrobat Macintosh (read-only)


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