Element14 warranty through Ebay seller - Raspberry Pi Forums

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hello

bought rpi 2 b on ebay india in aug. 2015, through seller gave 1 year "manufacturer warranty" of element14.
link which, of today, active http://www.ebay.in/itm/raspberry-pi-2-m ... oc:in:3160

worked fine till dec. 2015, when tried switching monitor (which connected set top box of cable tv). setup didn't work out well, went earlier working monitor, , found hdmi input not displaying , monitor went sleep mode. rpi running ok red , green leds glowing. no display @ all.

contacted ebay seller, , got reply elementz engineers guild (http://elementzonline.com) asking me changes config.txt. had tried combinations hdmi display of config.txt, persisted asking change or setting.
in dec. 2015, during which, ebay rules, have raised issue on ebay , go ebay buyer/seller guidelines.

these elementz people kept me hanging on configuration till jan. 2016 , then, voila, nothing. no reply ebay messages, emails, nothing.
in jan. 2016, ebay order went "archive" , unable raise issue, or "resolve problem" displayed on ebay orders.

element14 toll-free number continuously engaged, , after filling online returns form, sent me mail saying "we cannot support individual , can order kits n spare website here link http://www.kitsnspares.com"

great, had bought rpi ebay buyer claiming "1 year element14 manufacturer warranty", , there's 0 communication element14, ebay seller, and, because of ebay order archival, can't raise issue through ebay problem resolution.

"element14 manufacturer warranty".
i'm convinced online portals tricky when comes rma during warranty time.

unfortunately, that's 1 of risks take when buying via ebay , not directly company. sorry hear of predicament. there may folks here can troubleshoot current problem, current config.txt set as?


raspberrypi



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