Image box shows on background in certified PDF

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hi there,

setup: os 10.5, macpro intel 8gb, , powerbook intel 4gb, cs3 , pitstop.

i have problem when exporting hi-res file indesign cs3.
the frame of used image shows in background in acrobat reader, not in views (@ 100% view shows, @ 75% view doesn't show).
i'm exporting 1.3pdf, transparency set high resolution , certified pdf. when printing xerox printed fine.

the printing company won't accept pdf due frame issue. said export pdf1.4 can't set transparancy box. transparancy error pitstop.

can me out here please?
thanks,

stefan

have turned on overprint preview in acrobat?

is transparency placed onto separate layers , in correct
stacking order?

why not export pdf 1.4 , include love transparency pdf/x-4
if printers accept standard?

it's not obvious wrong based on information
advice not include words 'certified pdf' since many
people in forum skip message since it's enfocus®
technology ...

jon


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